UX Scoring & Optimization Report

Comprehensive usability analysis for ExampleSite.com

Survey Period
Dec 1-15, 2024
Total Responses
892
Completion Rate
94.3%
Data Quality
Excellent

Overall UX Score

69
out of 100
Good UX Performance - Your website provides a solid user experience with room for strategic improvements. Focus on the high-priority recommendations below to reach excellent performance.
Navigation & Findability
74
Key Issues:
  • Search function could be more prominent (mentioned by 34% of users)
  • Menu categories need clearer labeling (18% confusion rate)
  • Breadcrumb navigation missing on product pages
Page Load Speed
52
Critical Issues:
  • Mobile pages load too slowly (47% user complaints)
  • Image optimization needed (large file sizes detected)
  • Third-party scripts causing delays
Content Clarity
81
Minor Issues:
  • Technical jargon could be simplified in some sections
  • Product descriptions need more visual hierarchy
Mobile Experience
63
Key Issues:
  • Buttons too small for touch interaction (41% feedback)
  • Horizontal scrolling required on some pages
  • Form inputs difficult to use on mobile
Checkout Process
76
Key Issues:
  • Guest checkout option not obvious enough
  • Shipping costs shown too late in process
Visual Design
78
Minor Issues:
  • Some color contrast could be improved for accessibility
  • Consistent spacing needed across all pages

Priority Recommendations

Based on user feedback and UX analysis, here are the actions that will have the biggest impact on your scores and conversions:

High Priority
Optimize Mobile Page Speed

47% of mobile users reported slow loading times. Implement image compression, minimize JavaScript, and optimize for Core Web Vitals.

Expected Impact: +15-20 UX score points, 12-18% reduction in mobile bounce rate
High Priority
Improve Mobile Touch Targets

Increase button sizes to minimum 44x44px for better touch interaction. 41% of users struggled with small buttons.

Expected Impact: +8-12 UX score points, 25% improvement in mobile conversion rates
Medium Priority
Enhance Search Visibility

Make the search function more prominent and add autocomplete suggestions. 34% of users had trouble finding the search.

Expected Impact: +5-8 UX score points, 15% increase in successful product finds
Medium Priority
Simplify Checkout Flow

Show shipping costs earlier and make guest checkout more prominent to reduce abandonment.

Expected Impact: +6-10 UX score points, 8-12% increase in checkout completion
Low Priority
Improve Content Hierarchy

Add better visual hierarchy to product descriptions and simplify technical language where possible.

Expected Impact: +3-5 UX score points, marginal improvement in engagement
Low Priority
Accessibility Improvements

Improve color contrast ratios and add missing alt tags for better accessibility compliance.

Expected Impact: +2-4 UX score points, better accessibility compliance

Industry Benchmarking

See how your UX performance compares to industry standards and similar websites:

Overall UX Score
69 vs 72
3 points below average
E-commerce Sites
69 vs 75
6 points below average
Mobile Experience
63 vs 68
5 points below average
Content Clarity
81 vs 74
7 points above average

Export & Share Report

Download your UX report or share with your development team